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Transport and Care
The Philosophy of Moving History Safely from the Manor to Yours
Cast iron, solid oak, mercury glass, and century-old textiles do not travel the same way paperback books do. At the Jolene Le Mille Archive, shipping is not a logistics afterthought — it is the first chapter of your stewardship. We treat every departure from the Manor with the same seriousness we bring to the sourcing.
Because the Archive consists entirely of one-of-a-kind pieces of varying weight, dimension, and fragility, we do not use automated shipping calculators. Every piece is assessed individually. Every journey is bespoke.
For all furniture and large architectural pieces, shipping is invoiced separately after purchase. Once your piece is secured, Jolene obtains three competitive quotes from our trusted carrier network. You choose the speed and service level; we handle the paperwork, the communication, and the packing. You will never be surprised by a shipping cost on a large piece — we confirm the range before we confirm the sale.
Delivery and Damage Policies
Parcels under 50 lbs — rugs, lighting, small decorative pieces, textiles, tableware.
Packed in-house with sustainable, heavy‑duty materials. Every fragile piece is individually wrapped before boxing. Insurance of the item's value is applied to every shipped item.
UPS, USPS, or FedEx parcel · Ships in 3–5 business days after dispatch.
Mid‑sized furniture and architectural pieces — chairs, small tables, ironwork, framed mirrors. Transported via our network of trusted independent owner‑operators who blanket‑wrap your piece and deliver to your door.
LTL blanket‑wrap · Delivery timeline quoted at purchase.
Significant architectural finds — large furniture, ironwork, and heavy decorative objects. White‑glove carriers who deliver, place, and position the piece in the room of your choice.
Full insurance included.
White‑glove carrier · Delivery timeline quoted at purchase.
Free local collection from our Rochester, Michigan, location by appointment. Recommended for large or architecturally significant pieces where you prefer to supervise the loading personally.
By appointment · North of Detroit, Michigan. Location given out by request only.
If an item arrives damaged, contact the Archive within 48 hours of delivery with photos of the item and all packaging materials. Do not discard any boxes, padding, or wrapping — carriers require these for claims.
For freight deliveries, any visible damage must be noted on the delivery receipt before signing. This is the only way carriers will review a damage claim.
Tiered Options
Shipping & Care Guide
A comprehensive overview of our shipping methods and care guidelines for your archive pieces.
Archive Category |
Delivery Method |
What to Expect |
Care Baseline |
|---|---|---|---|
Small Decor, Books, Folded Textiles |
UPS, USPS, FedEx Parcel |
Packed in-house, ships in 3–5 business days |
Keep dry; unwrap gently |
Lighting, Mirrors, Fragile Decorative Objects |
Parcel or specialized ground |
Extra padding, fragile handling |
Inspect immediately on arrival |
Mid-Sized Furniture |
Blanket-wrap, LTL |
Delivery scheduling required |
Place carefully, avoid dragging |
Large Furniture, Architectural Pieces |
White-glove or freight quote |
Invoice-based shipping; delivery window coordinated |
Two-person placement recommended |
Local Pickup |
By appointment |
North of Detroit, Metro area |
Bring blankets and tie-downs as needed |
IN THE M.U.D.
Caring for Your Archive Piece
Every Archive find arrives with a care card specific to its material — brass polishing guidance, cast‑iron seasoning instructions, textile storage recommendations, silver maintenance notes. These are not suggestions. They are the continuation of the object’s stewardship, written by someone who has handled hundreds of works in that material.
